This page informs you of our policy regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
This data protection policy ensures SENDS Support CIC:
SENDS Support CIC is committed to the protection of all personal and special category data, for which it holds responsibility as the Data Controller, and for the secure processing of such data in line with the principles set out in the General Data Protection Regulations. Further changes to data protection legislation shall be monitored and implemented in order to remain compliant with all requirements.
As a Data Controller, SENDS Support is registered with the Information Commissioner’s Office (ICO). Employees of SENDS Support are required to abide by the principles and procedures set out in the policy. The Data Protection Officers are Eloise Barnett and Nicola Warner who will oversee this policy and ensure employees are fully aware of their responsibilities.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected:
The personal information will include:
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
We may use third-party Service Providers to monitor and analyse the use of our Service.
SENDS Support CIC will ensure that personal information is:
SENDS Support CIC recognises the rights given to individuals in the GDPR:
In line with the above principles, SENDS Support will provide a privacy notice to all individuals before collecting personal data about them. In the case of children, the privacy notice will be provided to the parent although it will be considered on a case by case basis for older children, as to whether they have an understanding of the information and processes. If this is apparent, a privacy notice will be provided for them.
The privacy notice sets out why we are collecting personal data, how long it will be held for and who we intend to share it with. It also states the lawful bases for collecting the data. Our privacy notices will be clear, with easy to understand language, and will be regularly reviewed and updated as necessary. If we intend to use an individual’s personal data in a new way, we will inform them prior to this happening.
Everyone who works for or with SENDS Support CIC has some responsibility for ensuring that data is processed appropriately and in line with this policy.
SENDS Support CIC directors are ultimately responsible for ensuring that SENDS Support CIC meets its legal obligations and for:
The SENDS Support CIC data protection officers are responsible for:
GUIDELINES FOR PARTNERS AND EMPLOYEES
Data stored on paper:
Data stored electronically must be protected from unauthorised access, accidental deletion and malicious hacking attempts:
FOR FURTHER INFORMATION
For all of the above, please contact SEND Support’s Data Protection Officers (Eloise Barnett and Nicola Warner at email@example.com).